1. Introduction

At FacilitateTheChange, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR). By using our services, you agree to the practices described in this policy.

2. Who We Are

Company Name: FaciliteTheChange Limited

Registered Address: [85 Great Portland Street First Floor London W1W 7LT]

Data Protection Officer (DPO): [admin@facilitatethechange]

If you have any questions about this Privacy Policy, please contact us at [admin@facilitatethechange].

3. What Data We Collect

We may collect and process the following personal data about you:

a. Personal Information: Name, address, phone number, and email address Payment details (e.g., credit card information)

Identification information (e.g., date of birth, passport number)

b. Technical Information: IP address, browser type, and version. Operating system and platform

c. Usage Information: Details of your interactions with our website, products, or services

Cookies and tracking technologies (refer to our Cookie Policy)

d. Special Categories of Data: We only collect sensitive data (e.g., health information) where absolutely necessary and with your explicit consent.

4. How We Collect Your Data

We collect your data in the following ways:

  1. Directly: When you provide it to us (e.g., through forms, emails, or purchases).
  2. Automatically: Through cookies, server logs, and analytics.
  3. Third Parties: From partners, public databases, or referrals, where legally permitted.

5. Why We Use Your Data
We use your data to:

  • Provide and manage our services
  • Process payments and deliver goods/services
  • Personalize your experience
  • Comply with legal obligations
  • Conduct marketing (with your consent)

6. Legal Bases for Processing Your Data

Under UK GDPR, we rely on the following lawful bases:

  • Contractual Necessity: To fulfill contracts with you.
  • Consent: For marketing and optional data collection.
  • Legal Obligation: To comply with laws (e.g., tax or regulatory requirements).
  • Legitimate Interests: To improve our services and ensure security (balancing our interests with your rights).
  • Here’s a comprehensive privacy policy template tailored to UK GDPR regulations. Adjust it to fit your specific business needs:

7.Sharing Your Data

We may share your data with:

  • Service providers (e.g., payment processors, delivery companies)
  • Legal authorities (where required by law)
  • Business partners (only as necessary for joint services or offers)

We ensure all third parties comply with data protection regulations.

8. International Transfers

Your data may be transferred outside the UK or EEA to countries with adequate protection standards. Where no adequacy decision exists, we use safeguards such as Standard Contractual Clauses (SCCs).

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

10. Your Rights

Under UK GDPR, you have the following rights:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data (subject to legal exceptions).
  • Restriction: Limit how we process your data.
  • Data Portability: Obtain your data in a transferable format.
  • Objection: Opt-out of certain processing, such as marketing.
  • Withdraw Consent: Revoke your consent at any time.
  • To exercise these rights, contact us at [admin@facili_admin

11. Security Measures

We take appropriate technical and organizational measures to protect your data, including:

  • Access controls and staff training
  • Data encryption and secure servers
  • Regular security audits

12. Cookies

We use cookies to improve your experience. For details on how we use cookies and your options, see our [Cookie Policy].

13. Complaints

If you believe we have violated your rights, you can file a complaint with:

  • [Your Company Name’s DPO]: [admin@facilitatethechange]
  • UK Information Commissioner’s Office (ICO): https://ico.org.uk/

14. Updates to this Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Please check this page periodically for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: [admin@facilitatethechange]
  • Address: [85 Great Portland Street First Floor London W1W 7LT]